Privacy

This Privacy Policy explains how Neugens Solution collects, uses, stores and protects personal information when you visit our website, communicate with us or use our services.

Business Name: Neugens Solution. Registration No: 202503301282 (AS0504872-V).

By accessing this website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

We may collect information that you voluntarily provide to us, including your name, business name, email address, phone number, project details, enquiry details and any other information submitted through our communication channels.

We may also collect basic technical information such as device type, browser type, pages visited, general location information, referral source and website usage data for analytics, security and performance improvement purposes.

We use personal information to respond to enquiries, provide quotations, deliver our services, manage client relationships, improve our website, maintain security, comply with legal obligations and communicate relevant service information.

We do not sell your personal information to third parties.

We may share information with trusted service providers, contractors or technology platforms where necessary to operate our website, provide services, process communications, manage hosting or support business operations.

We may also disclose information if required by law, regulation, legal process or government request, or where disclosure is necessary to protect our rights, users, clients or business operations.

Our website may use cookies or similar technologies to support website functionality, understand visitor behaviour, improve performance and enhance user experience.

You may disable cookies through your browser settings, but some website features may not function properly if cookies are disabled.

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, support business records, resolve disputes, comply with legal obligations and enforce agreements.

Subject to applicable laws, you may request access to, correction of or deletion of your personal information. You may also request that we limit certain uses of your information where legally applicable.

We may need to verify your identity before processing such requests.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of third-party websites. You should review their privacy policies before providing any information.

We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. The updated version will be posted on this page.